Question 1.
Your work at ABC.com includes the preparation of company documents using Microsoft Office Word 2010. You are in the process of typing a 50 page document. You want to use different headers and footers throughout the document.

How can you insert a header on pages 10 to 20 without the header appearing on the other pages in the document?

A. You should make use of the Section Break function on the Page Layout tab before inserting 
    The header.
B. You should select pages 10 to 20 and using the Insert Header function on the Insert tab.
C. You should make use of the Insert Header function on the Insert tab from any page in the 
    document then specifying the page numbers in the header properties.
D. You should make use of the Page margin function on the Page Layout tab before inserting the  
    header.

Answer: A

Explanation:

Question 2.
You work in the office at ABC.com. You are using Microsoft Office Word 2010 to prepare a document. You have added a picture to your document. You want to change the Color Saturation of the picture to 0%.

How would you change the Color Saturation of the picture in the document?

A. You should make use of the Corrections function on the Format tab.
B. You should make use of the Themes function on the Page Layout tab.
C. You should make use of the Font Effects function on the Format tab.
D. You should make use of the Color function on the Format tab.

Answer: D

Explanation:

Question 3.
Your work at ABC.com includes the preparation of company documents using Microsoft Office Word 2010. You are writing some documentation for a company product. You need to add a note that refers to a piece of text within the document.

Which function of Word 2010 should you use?

A. You should make use of the Text Box function on the Insert tab.
B. You should make use of the Cross-reference function on the References tab.
C. You should make use of the Footnote function on the References tab.
D. You should make use of the Footer function on the Insert tab.

Answer: C

Explanation:

Question 4.
You work at ABC.com. You are using Microsoft Office Word 2010 to review a document written by your manager. While reviewing the document, you notice a section that you think should be changed. You want to insert a comment to recommend the change.

On which tab would you find the New Comment option?

A. Insert.
B. Page Layout.
C. References.
D. Review.
E. View.

Answer: D

Explanation:

Question 5.
You work in the office at ABC.com. You use Microsoft Office Word 2010 to create and edit company documents. Different text formats, fonts and text sizes are used throughout the document. You need to simplify the task of applying formats to different sections throughout the document.

What is the easiest way to apply several formats to sections of text in the document?

A. You should consider creating a theme using the Themes function on the Page Layout tab.
B. You should consider selecting the text and using the formatting tools in the Font group on the  
    Home tab.
C. You should consider creating a Quick Style using the Styles function on the Home tab.
D. You should consider making use of the WordArt function on the Insert tab.

Answer: C

Explanation:

Question 6.
You work as a Sales Manager at ABC.com. You are creating a new marketing document using Microsoft Office Word 2010. ABC.com uses a database application that lists all customer names and addresses. You want to send the marketing document to each of the customers. 

What should you do to send the marketing document to all ABC.com’s customers?

A. You should make use of the building Reference function.
B. You should save the marketing document as a template.
C. You should make use of the Mail Merge function.
D. You should make use of the Save and Send function from the File menu.

Answer: C

Explanation:

Question 7.
Mia works as an Office Administrator at ABC.com. She is using Microsoft Office Word 2010 to type some notes for a meeting of senior management. The document will be printed out and distributed to the meeting attendees. Mia wants to see how the document will look when it is printed.

Which of the following actions should Mia take?

A. By selecting the Print Layout view in the Document Views section of the View tab.
B. By selecting the 100% view in the Document Views section of the View tab.
C. By selecting the Outline view in the Document Views section of the View tab.
D. By selecting the Gridlines option in the Show section of the View tab.

Answer: A

Explanation:

Question 8.
You work as the Sales Manager at ABC.com. You are using Microsoft Office Word 2010 to prepare a document. You insert a table into the document as shown below.
You want to change the layout of the table to match the table shown below.

How should you modify the table?

A. You should select the three cells in the top row and click Delete.
B. You should select the three cells, then right click and select the Delete Cells option.
C. You should select the three cells, then right click and select the Merge Cells option.
D. You should use the Draw Table function to create a new table.

Answer: C

Explanation:

Question 9.
You work as an Office Administrator at ABC.com. You use Microsoft Office Word 2010 to create company documents. The manager has asked you to create a company newsletter that will be sent out to employees every month. The format and layout of the newsletter will remain the same every month.

What should you do to simplify the process of generating the monthly newsletter?

A. You should create a design for the newsletter.
B. You should create building blocks for each item of the newsletter.
C. You should create a template for the newsletter.
D. You should create a custom Style for the newsletter.

Answer: C

Explanation:

Question 10.
Your work at ABC.com includes the preparation of company documents using Microsoft Office Word 2010. You are working on a sales proposal that will be sent to a prospective new customer. You have finished typing the document and now want to give the document a certain look by applying a consistent formatting to the entire document.

How should you prepare the document?

A. You should consider applying a Quick Style to the document.
B. You should consider applying a Theme to the document.
C. You should consider selecting the whole document and apply formatting changes.
D. You should consider applying a template to the document.

Answer: B

Explanation:

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