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Question 1.
You are a junior Linux system engineer. You are working on a Linux based PC.
ATAPI is used in which of the following hardware devices?
A. ISA Sound card
B. Software modem
C. Mouse
D. None of the choices.
E. RAM
F. Mass storage device
Answer: F
Question 2.
You are a junior Linux system engineer. You are working on a Linux based PC. You are designing multimedia presentation material to be presented on various Linux systems.
Which of the following medias should you consider?
A. GZIP device
B. None of the choices.
C. Tar device
D. CD Disc
E. Backup tape
F. Floppy
Answer: D
Question 3.
You are a junior Linux system engineer. You are working on a Linux based PC. For use in your Linux computer is a 16 bit SCSI implementation capable of transferring 40MB per second.
What type of cable should be used?
A. 68 pin
B. None of the choices.
C. 40pin
D. 82pin
E. 50pin
Answer: A
Question 4.
You are a junior Linux system engineer. You are working on a Linux based PC. The PC you ordered just arrives. You turn it on. The power supply is running. However, there is NO display and NO beep.
What is the likely cause?
A. The chassis is damaged.
B. The CPU does not seat properly.
C. The power cord is off.
D. The hard drive is damaged.
E. None of the choices.
Answer: B
Question 5.
You are a junior Linux system engineer. You are working on a Linux based PC. Somehow the Linux server does not assign the IP addresses to the clients. Even the command “dhcp start” is useless.
What should you do?
A. None of the choices.
B. level 4
C. ./dhcp restart
D. ./dhcp reset
E. ./dhcp stop start
Answer: C
Question 6.
You are a junior Linux system engineer. You are working on a Linux based PC. There is a network outage between Linux and the remote web site.
How do you locate the point of failure?
A. traceroute
B. hardware
C. cat
D. dmesg
E. show
F. hw
G. display
Answer: A
Question 7.
You are a junior Linux system engineer. You are working on a Linux based PC.
How do you change your finger information?
A. Run chkconfig
B. None of the choices.
C. Run chmod
D. Run chgrp
E. Run chfn
Answer: E
Question 8.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Peter from a virtual terminal runs a program that locks the terminal.
How do you close the locked terminal?
A. Switch to run level 1 and kill the locked virtual terminal.
B. Switch to a different virtual terminal and kill the locked virtual terminal.
C. Switch to a different virtual terminal and run a cron job.
D. Switch to run level 5 and kill the locked virtual terminal.
Answer: B
Question 9.
You are the Linux server administrator of ITCertKeys.
You found a potential bug when using XFree86 on your computer, making it impossible to run X.
What should you do?
A. Report to the XFree86 project team.
B. None of the choices.
C. Reinstall XFree86 with the –a parameter.
D. Press Ctrl+C to bypass XFree86.
E. Reinitialize X with the s- option.
Answer: A
Question 10.
You are the Linux server administrator of ITCertKeys. You just recompiled your kernel to include new modules. GRUB is not used as the boot loader.
After editing the appropriate configuration file, what command should you issue?
A. /usr/lilo
B. /bin/lilo
C. /sbin/lilo
D. /opt/lilo
Answer: C
Question 11.
You are the Linux server administrator of ITCertKeys.
What do you use to decompress a RPM package with a .gz extension?
A. rpm
B. tar
C. unzip
D. gunzip
E. uncompress
Answer: D
Question 12.
You are the Linux server administrator of ITCertKeys. You want to track software installed on clients’ computers. How do you find out what RPM packages are installed?
A. rpm –qa || grep
B. rpm –vr | grep
C. rpm qa | grep
D. rpm –verify < grep
E. None of the choices.
Answer: C
Question 13.
You are a junior Linux system engineer. You are working on a Linux based PC.
What command can be used to gather hardware information on your Linux system?
A. hw
B. show
C. hardware
D. dmesg
E. traceroute
F. cat
G. display
Answer: D
Question 14.
You are a junior Linux system engineer. You are working on a Linux based PC.
Which of the following devices will directly use DMA channel on your system?
A. Mouse
B. External modem
C. ISA Sound card
D. None of the choices.
E. RAM
Answer: C
Question 15.
You are a junior Linux system engineer. You are working on a Linux based PC.
Which of the following correctly describe ATAPI?
A. Extending DMA
B. None of the choices.
C. Extending SCSI
D. Extending IRQ
E. Extending EIDE
Answer: E
Question 16.
You are a junior Linux system engineer. You are working on a Linux based PC. You are using the chat program. Which of the following Linux daemons is likely to run together with this program?
A. pppd
B. httpd
C. nisd
D. None of the choices.
E. nfsd
Answer: A
Question 17.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following is the printer description file?
A. None of the choices.
B. /etc/printcap
C. rc 9
D. rc 8
E. lpd.so
Answer: B
Question 18.
You are a junior Linux system engineer. You are working on a Linux based PC. Your Linux client cannot browse the web by names. However, ping works.
What is the problem?
A. BIND
B. Hardware configuration
C. DHCP
D. Network congestion
E. None of the choices.
Answer: A
Question 19.
You are a junior Linux engineer. You are working on a Linux based PC.
What command can you use to compress and expand data?
A. decomp
B. concentrate
C. None of the choices.
D. compress
E. comp
Answer: D
Question 20.
You are a junior Linux system engineer. You are working on a Linux based PC.
Which of the following commands allow you to change your working directory?
A. chdir
B. chd
C. ckir
D. None of the choices.
E. ckdir
Answer: A
Question 21.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following commands copies files into or out of archive?
A. copy
B. mcopy
C. cp
D. cpio
E. xcopy
F. None of the choices.
Answer: D
Question 22.
Daemon runs in the:
A. Both grounds
B. Background
C. None of the choices.
D. Foreground
Answer: B
Question 23.
You are a junior Linux system engineer. You are working on a Linux based PC.
How do you update and query run level information for system services?
A. Run chkconfig
B. Run chfn
C. Run chmod
D. None of the choices.
E. Run chgrp
Answer: A
Question 24.
You are a junior Linux system engineer. You are working on a Linux based PC.
Which of the following command can be used to change the file attributes on your Linux system?
A. chat
B. chattr
C. attribute
D. None of the choices.
E. attest
Answer: B
Question 25.
You are a junior Linux system engineer. You are working on a Linux based PC.
How do you obtain and manipulate time?
A. set
B. clock
C. sh time
D. time
E. None of the choices.
Answer: B
Question 26.
You are a junior Linux system engineer. You are working on a Linux based PC.
How do you update password file in batch?
A. chpd
B. set pass
C. chpasswd
D. ch pw
E. chpw
F. None of the choices.
Answer: C
Question 27.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following can be used to print a file?
A. lip
B. print
C. None of the choices.
D. lpr
E. prt
Answer: D
Question 28.
You are a junior Linux system engineer. You are working on a Linux based PC.
Which of the following can handle dependency descriptions for loadable kernel modules?
A. loaddep
B. depmode
C. lsdep
D. None of the choices.
E. depload
Answer: B
Question 29.
You are the Linux technician responsible for maintaining the Linux computers on your network.
What command allows you to copy MSDOS files to and from UNIX?
A. cp
B. None of the choices.
C. xcopy
D. mcopy
E. copy
Answer: D
Question 30.
You are the Linux technician responsible for maintaining the Linux computers on your network.
The netstat command does not display which of the following?
A. routing tables
B. interface statistics
C. network connections
D. masquerade connections
E. None of the above.
Answer: E
Question 31.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following is known as the print spool directory?
A. /usr/print/
B. /usr/printsp/
C. None of the choices.
D. /var/spool/
E. /opt/spool/
Answer: D
Question 32.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following are the valid parameters of the netstat command?
A. –a
B. –p
C. –v
D. –l
E. –e
F. All of the choices.
Answer: F.
Question 33.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following will remove a job from the print queue?
A. lpr
B. lpq
C. lprm
D. lpre
E. None of the choices.
Answer: C
Question 34.
You are a junior Linux system engineer. You are working on a Linux based PC. You need to define automated conversational scrip with a modem.
What command should you consider?
A. chat
B. modem
C. ppp
D. None of the choices.
E. script
Answer: A
Question 35.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Print request to LPD must come from computers that are listed in:
A. rc 9
B. rc 8
C. lpd.so
D. /etc/hosts.equiv
E. /etc/printcap
F. None of the choices.
Answer: D
Question 36.
You are the Linux technician responsible for maintaining the Linux computers on your network. During system boot up, you receive an “exiting error”, and the system never reaches the console login prompt.
Which of the following is the likely cause?
A. CRC error
B. MBR failure
C. None of the choices.
D. Disk fragmentation
E. Kernel corruption
Answer: E
Question 37.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following represents the dynamic linker?
A. dyn.so
B. None of the choices.
C. dyn.lnk
D. ld.so
E. link.dy
Answer: D
Question 38.
You are a junior Linux system engineer. You are working on a Linux based PC.
When you start an X Window application, you receive the error “cant’ open display”.
What is the cause?
A. Registry corruption.
B. None of the choices.
C. The application is using the wrong graphic library.
D. Resolution is too high.
E. Resolution is too low.
Answer: C
Question 39.
You are a junior Linux system engineer. You are working on a Linux based PC.
How do you clear the terminal screen?
A. cls
B. clean
C. clear
D. erase
E. None of the choices.
Answer: C
Question 40.
You are a junior Linux system engineer. You are working on a Linux based PC.
Modprobe will automatically load all base modules needed in a module stack, as described by:
A. The metabase.
B. The ini file.
C. None of the choices.
D. The registry file.
E. The dependency file.
Answer: E
Question 41.
You are a junior Linux system engineer. You are working on a Linux based PC. In Linux you can update the password in batch only of the password is in unencrypted state.
A. True.
B. Falsee.
Answer: B
Question 42.
You are the Linux technician responsible for maintaining the Linux computers on your network.
The behavior of depmod can be adjusted by the configuration file named:
A. /etc/conf.modules
B. /etc/confmodules
C. None of the choices.
D. /etc/conf_modules
E. conf.module
Answer: A
Question 43.
You are the Linux technician responsible for maintaining the Linux computers on your network.
How do you avoid the print queue to be filled up?
A. queue off
B. set queue
C. None of the choices.
D. minfree
E. limitsize
Answer: D
Question 44.
You are the Linux technician responsible for maintaining the Linux computers on your network.
One of your users cannot log in although his password if fine.
What is the cause?
A. None of the choices.
B. May be the keyboard “caps lock” is on.
C. CPU failure
D. Poor system stability
E. Kernel corruption
Answer: B
Question 45.
You are the Linux technician responsible for maintaining the Linux computers on your network.
You have just installed some new DLLs.
When you reboot Linux, what will be run at boot up?
A. ldconfig
B. ldd
C. ldexp
D. ldbridge
E. None of the choices.
Answer: A
Question 46.
You are the Linux technician responsible for maintaining the Linux computers on your network.
To use the kill command, you need to specify the pid as well.
Which of the following correctly describe the PID?
A. It is not needed in the kill command.
B. It specifies the default kill list for use with cron.
C. It specifies the list of processes that kill should signal.
D. It specifies the list of programs that should be aborted with prompt.
Answer: C
Question 47.
You are the Linux technician responsible for maintaining the Linux computers on your network.
What determines run-time bindings?
A. ldd
B. None of the choices.
C. ldexp
D. ldconfig
E. ldbridge
Answer: D
Question 48.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following actions is least likely to affect the other services on the same Linux PC?
A. Kill a daemon.
B. Remove the NIC.
C. Reboot the system.
D. Shut down the system.
E. None of the choices.
Answer: A
Question 49.
You are the Linux technician responsible for maintaining the Linux computers on your network.
ldconfig should normally be run by which of the following accounts?
A. Normal application
B. System utility
C. Normal user
D. None of the choices.
E. Super user
Answer: E
Question 50.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following commands can list the loaded modules?
A. msmod
B. depmode
C. lsmode
D. listmode
E. lsmod
F. None of the choices.
Answer: E
Question 51.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following will print shared library dependencies?
A. ldd
B. ldbridge
C. None of the choices.
D. ldexp
E. ldconfig
Answer: A
Question 52.
You are the Linux technician responsible for maintaining the Linux computers on your network.
How do you print the version number of ldd?
A. Run ldd
B. Run ldd with –v
C. Run ldd with –V
D. Run lddver
E. None of the choices.
Answer: B
Question 53.
You are the Linux technician responsible for maintaining the Linux computers on your network.
At boot time, the line printer daemon is invoked from which file?
A. None of the choices.
B. ldconfig.so
C. rc 8
D. rc 9
E. lpd.so
Answer: C
Question 54.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Lpc can be used to:
A. Enable printer spool queue
B. Disable printer spool queue
C. Enable printer
D. All of the choices.
E. Disable printer
Answer: D
Question 55.
You are the Linux technician responsible for maintaining the Linux computers on your network.
The lpc command can control the printers listed in which of the following files?
A. /opt/printcap
B. /usr/printcap
C. /etc/printcaps
D. /etc/printcap
E. /ect/print_cap
Answer: D
Question 56.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Information obtained from lsmod can also be found from:
A. /proc/ram
B. /proc/modes
C. None of the choices.
D. /proc/module_stat
E. /proc/modules
Answer: E
Question 57.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following is the line printer daemon?
A. ldexp
B. ldbridge
C. None of the choices.
D. lpd
E. lpconfig
Answer: D
Question 58.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Somehow your NIC ceases functioning.
What is your first thing to do?
A. Change the NIC.
B. Reboot the server.
C. Check the link light for connectivity.
D. Reset the BIOS.
Answer: C
Question 59.
You are a junior Linux system engineer. You are working on a Linux based PC. Your compresses files can be restored to their original form using which of the following commands?
A. decomp
B. decompress
C. None of the choices.
D. uncom
E. uncompress
Answer: E
Question 60.
You are the Linux technician responsible for maintaining the Linux computers on your network.
What command formats and displays the on-line manual pages?
A. man
B. help
C. prthelp
D. manuals
E. None of the above.
Answer: A
Question 61.
You are the Linux technician responsible for maintaining the Linux computers on your network. In Linux, files can be copied around by using:
A. None of the choices
B. copy
C. mcopy
D. cpio
E. cp
F. xcopy
Answer: E
Question 62.
You are a junior Linux system engineer. You are working on a Linux based PC.
Which of the following can handle loadable modules automatically?
A. depmode
B. depload
C. loaddep
D. lsdep
E. None of the choices.
Answer: A
Question 63.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Why would you use the df command?
A. report filesystem disk space usage
B. report filesystem disk fragmentation
C. report filesystem disk error
D. report filesystem disk time
Answer: A
Question 64.
You are the Linux technician responsible for maintaining the Linux computers on your network,
When you use the df command, how do you list inode information instead of block usage?
A. Use –p
B. Use –n
C. Use –i
D. Use –a
E. None of the choices.
Answer: C
Question 65.
You are the Linux technician responsible for maintaining the Linux computers on your network.
How do you list directory contents?
A. dirfiles
B. lsmod
C. dir
D. ls
E. None of the choices.
Answer: C, D
Question 66.
You are the Linux server administrator of ITCertKeys.
To allow chown to operate on files and directories recursively, what parameter should you use?
A. –r
B. –R
C. –recur
D. None of the chocies.
E. –v
F. –h
Answer: B
Question 67.
You are the Linux server administrator of ITCertKeys.
When using the unmount command, what is “-a” for?
A. None of the choices.
B. Mount all of the file system described in /etc/mtab.
C. Unmount all of the file systems described in /etc/mtab.
D. Unmount all of the file systems described in /opt/mtab.
E. Unmount all of the file systems described in /usr/mtab.
Answer: C
Question 68.
You are the Linux server administrator of ITCertKeys.
What is the purpose of cron?
A. Change permissions.
B. None of the choices.
C. Run specified commands in defined times.
D. Manage incoming and outgoing requests.
E. Set system clock.
Answer: C
Question 69.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following is a valid text editor?
A. picasus
B. None of the choices.
C. Notepad
D. vi
E. Wordpad
Answer: D
Question 70.
You are the Linux server administrator of ITCertKeys.
When pwconv is run, what will happen if /etc/shadow does not exist?
A. System restarts
B. User fails to logon
C. None of the choices.
D. Password attributes in /etc/passwd will be moved to the corresponding location in /etc/shadow
E. System error
Answer: D
Question 71.
You are the Linux server administrator of ITCertKeys. You want chown to output a diagnostic for every file processed.
What parameter should you specify?
A. –recur
B. None of the choices.
C. –r
D. –R
E. –h
F. –v
Answer: F
Question 72.
You are the Linux server administrator of ITCertKeys. You are using cron for job scheduling.
You just modified the crontab file.
What should you do to make the new changes affective?
A. None of the choices.
B. Do nothing.
C. Change the run level.
D. Reboot the server.
E. Reset the cron parameters.
Answer: B
Question 73.
You are the Linux server administrator of ITCertKeys.
Which of the following server activities is least important to be noted in the server documentation?
A. None of the choices.
B. Kernel upgrade.
C. RAM upgrade.
D. NIC replacement.
E. Video card replacement.
Answer: E
Question 74.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following is the NIS build and install program?
A. ypset
B. ypinstall
C. ypbuild
D. None of the choices.
E. ypinit
F. ypbind
Answer: E
Question 75.
You are the Linux technician responsible for maintaining the Linux computers on your network. Which of the following will find the server for a NIS domain and store the information in a binding file?
A. None of choices.
B. ypset
C. ypinit
D. ypbind
E. ypbuild
F. ypinstall
Answer: D
Question 76.
You are the Linux server administrator of ITCertKeys.
What do you use to schedule a job for execution only once?
A. at
B. crontab
C. None of the choices.
D. attab
E. cron
Answer: A
Question 77.
You are the Linux technician responsible for maintaining the Linux computer on your network.
How do you send a message to everybody’s terminal?
A. wall
B. dmesg
C. sysmesg
D. None of the choices
E. send
Answer: A
Question 78.
You are the Linux server administrator of ITCertKeys.
Which of the following commands can be used to change user AND group ownership?
A. chgrp
B. choowngrp
C. chown
D. groupchange
E. None of the choices.
Answer: C
Question 79.
You are the Linux server administrator of ITCertKeys. Somehow you failed to use the crontab command. What should you do?
A. Make sure you are listed in the allow file and not listed in the deny file.
B. None of the choices.
C. Make sure you the deny file is deleted.
D. Make sure you are not listed in the allow file and not listed in the deny file.
E. Make sure you are listed in the allow file and the deny file.
Answer: A
Question 80.
You are the Linux server administrator of ITCertKeys. In the /etc/shadow file, what indicates that an user account is disabled?
A. !
B. &&
C. None of the choices.
D. *
E. //
Answer: D
Question 81.
You are the Linux server administrator of ITCertKeys. Which of the following commands is most useful for determining if an Ethernet card problem is caused by the kernel or the hardware?
A. print
B. route
C. None of the choices.
D. dmesg
E. ifconfig
F. both dmesg and ifconfig.
Answer: F
Question 82.
You are the Linux server administrator of ITCertKeys.
Which of the following files contains descriptive information about the various file systems in Linux?
A. mstab
B. mnttab
C. None of the choices.
D. fstab
E. filetab
Answer: D
Question 83.
You are the Linux technician responsible for maintaining the Linux computers on your network.
Which of the following is an improved version of vi?
A. vim
B. None of the choices.
C. emacs
D. vie
E. picos
Answer: A
Question 84.
You are the Linux server administrator of ITCertKeys. You want to set up a cron job to monitor printing. However, it seems like it doesn’t run at all. What should you do?
A. Check the process list to locate an instance of the cron job and inspect the system run level.
B. Check the process list to locate an instance of the cron job and inspect the processor
utilization.
C. None of the choices.
D. Check the process list to locate an instance of the cron job and inspect the cron log file.
Answer: D
Question 85.
You are the Linux server administrator of ITCertKeys. In Sendmail, how do you prevent Aliasing?
A. Precede the address with simi colon.
B. Precede the address with colon.
C. Precede the address with double backslashes.
D. None of the choices.
E. Precede the address with backslash.
Answer: E
Question 86.
You are the Linux server administrator of ITCertKeys.
What command do you use to set disk usage quota for users?
A. quotaon
B. quota
C. None of the choices.
D. setquota
E. diskquote
F. diskquota
Answer: D
Question 87.
You are the Linux server administrator of ITCertKeys.
To extract file with the tgz extension, you should use:
A. cpio
B. None of the choices.
C. cpm
D. compress
E. Xtool
F. tar
Answer: F
Question 88.
You are the Linux server administrator of ITCertKeys.
What command do you use to announce to the system that disk quotas should be enabled on the file system?
A. quotaon
B. diskquote
C. None of the choices.
D. setquota
E. diskquota
F. quota
Answer: A
Question 89.
You are the Linux server administrator of ITCertKeys.
What command do you use to list the tables used by cron?
A. None of the choices.
B. attab
C. at
D. cron
E. crontab
Answer: E
Question 90.
You are the Linux technician responsible for maintaining the Linux computers on your network.
You are configuring saver functions. The Xscreensaver program itself is a daemon?
A. False
B. True
Answer: B
Question 91.
You are the Linux technician responsible for maintaining the Linux computers on your network.
How do you show who is currently logged in?
A. None of the choices.
B. whoaml
C. who
D. finger
E. whois
Answer: C
Question 92.
You are the Linux server administrator of ITCertKeys.
What command do you use to watch the mail log for error?
A. sendmail –l
B. None of the choices.
C. cat mail.log
D. mail.log < in
E. showmail
Answer: C
Question 93.
You are the Linux technician responsible for maintaining the Linux computers on your network.
What command will print your own effective userid?
A. who
B. whoami
C. None of the choices.
D. whois
E. finger
Answer: B
Question 94.
You are the Linux server administrator of ITCertKeys. When you boot Linux, only the “Li” of LILO appears.
What is the likely cause?
A. Partition was extended to pass the 1024 cylinders.
B. LILO.com missing.
C. LILO is on the firs hard drive while Linux is on the second.
D. LILO uninstalled.
Answer: A
Question 95.
You are the Linux server administrator of ITCertKeys.
What is the command ps for?
A. Allocate memory for process.
B. View the current processes statuses.
C. View the past processes statuses history.
D. Enforce a process.
E. None of the choices.
Answer: B
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Question 1. Which service component in the security implement phase includes activities such as executing test cases, capturing test result, and tuning test procedures? A. Staging B. Network Ready for Use C. Define Technical Procedures D. As-Built Documentation E. Acceptance Testing Answer: E Question 2. Which of the following is the best description of the develop project management plan activity within the project-planning service component? A. Obtains customer surveys, captures lessons learned, and update leading practices B. Integrates devices without disrupting the existing network or creating points of vulnerability C. Documents planning of assumptions and decisions; facilitates communication among stakeholders, and documents approved scope, cost and schedule baselines. D. Create final network documentation that reflects "as-built" information for customer, including specific design requirements and configurations Answer: C Question 3. Which three business requirement development activities are performed in the prepare phase before creating a technology strategy? (Choose three) A. Document and Categorize the Business Requirement of Customer in Terms of Performance, Availability, Capacity, and Security B. Create a Business Case C. Produce a Documented Technology Strategy D. Identify and Assess the Business Requirements of Customer E. Conduct a Systems Strategy Meeting. F. Create a Bill of Materials Answer: A, D, E Question 4. CORRECT TEXT Which implement phase service component provides for creating the final network documentation that reflects information for the customer, including specific desing requirements and configurations? 1. Device Deployment 2. Post-Implementation support handoff meeting 3. As-Built Documentation 4. Staff Training for IT Admin and Help Desk. Answer: C Question 5. Which three of the following service component are included in the desing phase? (Choose Three) A. Account Qualification and Planning B. Staging Plan Development C. Systems Acceptance Test Plan Development D. Proposal Development E. Staff Training F. Detailed Desing Customer Sing-off Answer: B, C, F Question 6. Which service component is in the security operate phase ? A. Operations Design B. Change Management C. Operation Assessment D. Security Technology Assessment Answer: B Question 7. In which service component of the security operate phase are network issues analyzed to identify trends? A. Security Administration B. Incident Management C. Operation Setup D. System Monitoring Answer: B Question 8. Which Cisco Lifecycle Services security phase defines operational excellence through ongoing improvement of system performance and functionality? A. Optimize B. Design C. Operate D. Implement E. Prepare Answer: A Question 9. Which service component is part of the security implement phase? A. Select Fault Management Tools and Products B. Change Management C. Project Closeout D. Operations Setup Answer: C Question 10. What is the purpose of the technology strategy development service component in the prepare phase? A. Create a network diagram that contains network topology and location of each management console B. Create a breakdown of project tasks and responsibilities C. Create a model network that will allow the customer to how the proposed security technology solution will work D. Include a statement of work that defines the scope of work to be completed for the proposed security solution E. Help identify and document the customer´s current network architecture and security policies and create a gap analysis. Answer: C
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