Question 1.
You work as the desktop support technician at ITCertKeys.com. The ITCertKeys.com network consists of a single Active Directory domain named ITCertKeys.com. The new ITCertKeys.com directive states that all departments in ITCertKeys.com should install Microsoft Windows Vista Business Edition on their respective workstations. You have been assigned to the Research department. To this end you are thus tasked with the responsibility to install Microsoft Windows Vista Business Edition on the Research Department's workstations. 

Following is a list of the workstation specifications as at present in the research department:
1. 1.2 GHz processor.
2. 256 MB of RAM.
3. 10 GB hard drive.
4. SVGA video card.
5. Integrated sound card.
6. 10/100 integrated network adapter.
These computers are not ready to have Microsoft Windows Vista Business Edition installed. They lack certain minimum hardware requirements. You now need to identify these and upgrade the workstations accordingly so as to comply with the new ITCertKeys.com directive.

What should you do? (Each correct answer presents part of the solution. Choose TWO.)

A. You should upgrade the processor.
B. You should upgrade the RAM.
C. You should upgrade the video card.
D. You should upgrade the hard drive.
E. You should upgrade the network adapter.

Answer: B, D

Explanation: 
You must have at least 512 MB of RAM and a minimum 20 GB hard drive with 15 GB of free space to successfully install Windows Vista.

Incorrect Answers:
A: Windows Vista requires an 800 MHz CPU, so the current 1.2 GHz processor will be adequate and will thus not need to be upgraded.
C: Windows Vista will function with an SVGA video card, although improvements in the user experience with Aero would require a Windows Display Driver Model (WDDM) capable video card.
E: Windows Vista does not have a minimum network adapter requirement, making this option irrelevant in the circumstances.

Question 2.
You work as the desktop support technician at ITCertKeys.com. The ITCertKeys.com network consists of a single Active Directory domain named ITCertKeys.com. The new ITCertKeys.com directive states that all departments in ITCertKeys.com should install Microsoft Windows Vista Business Edition on their respective workstations. You have been assigned to the Research department. However, there is another company policy that states that all new installations and upgrades should be done on test computers prior to mass deployment. The Research department has a test computer named ITCertKeys-WS620. 

Following are the ITCertKeys-WS620 specifications:
1. Drive C (system drive) has 10 gigabytes (GB) of free space.
2. Drive D (programs drive) has 40 GB of free space.
3. Two memory slots exist, but only one is occupied with a 512 megabyte (MB) memory stick.
4. One 1.5 gigahertz (GHz) 32-bit processor is installed.
To comply with the company policy and follow the new directive you thus plan to install Microsoft Windows Vista Business on ITCertKeys-WS620. Now you need to change the hardware configuration so that the computer can run Windows Vista Business.

What should you do?

A. You should install Windows Vista on Drive D.
B. You need to free up space on Drive C.
C. You should add more memory to the computer.
D. You should add a faster processor to the computer.

Answer: B

Explanation: 
Operating systems must be installed on the system drive. In this scenario, the system drive on ITCertKeys-WS620 has only 10 GB of free space. Thus you should free up space on Drive C because Windows Vista requires 15 GB of free space for installation purposes.

Incorrect Answers:
A: You must install operating systems on the system drive. In this scenario, Drive C is the system drive. Thus you should not install Windows Vista on Drive D. 
C: The minimum memory capacity for a computer running Windows Vista is 512 MB and ITCertKeys-WS620 has 512 MB RAM. Thus you do not need to add more memory to the computer.
D: There is no need to add a faster processor to the computer. The minimum processor speed for a computer running Windows Vista is 800 megahertz (MHz).

Question 3.
You work as the Desktop support technician at ITCertKeys.com. You have been instructed to deploy Microsoft Windows Vista operating system on all the ITCertKeys.com client computers. ITCertKeys.com is planning to deploy two sites: a primary and a secondary site. You want to carry out your duty be using the System Management Server (SMS) 2003 operating system deployment (OSD) Feature Pack. Consequently you need to install the SMS 2003 OSD Feature Pack and thus you need to take you first action. 

What should you do?

A. SMS 2003 should be installed on the primary site server.
B. SMS 2003 should be installed on the secondary site server.
C. Windows Deployment Service (WDS) should be installed on the primary site server.
D. Business Desktop Deployment (BDD) 2007 should be installed on the primary site server.

Answer: A

Explanation: 
Installing SMS 2003 on the primary site server will enable you to install SMS 2003 OSD Feature Pack. The System Management Server (SMS) 2003 operating system deployment (OSD) Feature Pack can be used to create a custom image to deploy Windows Vista operating system on the target computers.

Incorrect Answers:
B: SMS 2003 must be installed on the Primary site server and not on the secondary site server. You are however able to install SMS 2003 on all the site servers to support SMS 2003 OSD Feature Pack.
C: WDS is used to deploy Windows Operation System on target computers using PXE network boot. It is in essence an enhanced version of Remote Installation Services (RIS) as it was used in previous versions of the Windows operating systems. You should not first install WDS on the primary site server.
D: BDD 2007 is installed on the deployment server after SMS 2003 OSD Feature Pack is installed.

Question 4.
You work as the Desktop support technician at ITCertKeys.com. The ITCertKeys.com network consists of a single Active Directory domain named ITCertKeys.com. You have been instructed to deploy Microsoft Windows Vista operating system on all the ITCertKeys.com client computers. You plan to make use of System Management Server (SMS) 2003 on a primary site server. You then use System Management Server (SMS) 2003 operating system deployment (OSD) Feature Pack to create a custom Windows Vista image. You need to deploy the Windows Vista image on the ITCertKeys.com client computers. The ITCertKeys.com client computers are currently using a mix of 32- and 64-bit processors. This means that you will need to take certain steps prior to deploying the image to the client computers.

What should you do? (Each correct answer presents part of the solution. Choose TWO.)

A. Check the size of the deployment logs.
B. Identify the differences in 32- and 64-bit deployment.
C. Verify that SMS 2003 OSD Feature Pack is installed on the client computer.
D. Verify that the ITCertKeys.com computers have the appropriate system resources.
E. Verify that the Windows Deployment Service (WDS) is installed on the ITCertKeys.com client computer.

Answer: B, D

Explanation: 
The ZTIvalidate.wsf file is used to determine that the target computer has the available resources required to deploy Windows operating system. Prior to deploying an SMS 2003 OSD Feature Pack on a target computer, you should verify that the computer has the appropriate system resources. You should also identify the differences in 64-bit and 32-bit deployment. BDD 2007 only supports only EM64T-enabled processors and the AMD 64 type processors.

Incorrect Answers:
A: Deployment logs are used to store information regarding the image installation process on each client computer. You should determine the storage capacity required for storing the deployment logs during the image installation process. One does not first determine the size of the deployment logs.
C: The SMS 2003 OSD Feature Pack is installed on the primary site server and is used to create custom Windows image for Windows deployment on the target/client computers. You should thus not install it on the client computer.
E: WDS is used to deploy Windows Operation System on target computers using PXE network boot. It is in essence an enhanced version of Remote Installation Services (RIS) as it was used in previous versions of the Windows operating systems. WDS is not installed on the client computer.

Question 5.
You are employed as an administrator at ITCertKeys.com. The ITCertKeys.com network consists of a single Active Directory domain named ITCertKeys.com. All client computers on the ITCertKeys.com network run Microsoft Windows Vista. A ITCertKeys.com policy states that all client computers should be configured to obtain all of the latest operating system updates. A new computer named ITCertKeys-WS624 was recently purchased. You received instructions to verify whether ITCertKeys-WS624 can obtain all of the latest operating system updates.

What should you do? 

A. You need to confirm that ITCertKeys-WS624 has a Microsoft Windows Experience Index base score above 3.0.
B. You need to configure Windows Defender to detect updates before scanning.
C. You need to validate your Windows installation from the Microsoft Windows Genuine advantage Web page.
D. You need to run Microsoft Windows Vista Upgrade Advisor.

Answer: C

Question 6.
You are employed as a network administrator at ITCertKeys.com. The ITCertKeys.com network consists of a single Active Directory domain named ITCertKeys.com. The ITCertKeys.com network is divided into several departments of which the Sales department is one. The Sales department was assigned a client computer named ITCertKeys-WS622. 

ITCertKeys NG-WS622 has the following hardware configuration: 
1. 512 MB of RAM
2. 10-GB hard disk
3. 933-MHz processor
4. 64-MB video adapter.
You have received instructions from the manager to install Microsoft Windows Vista on ITCertKeys-WS622.

Which hardware component fails the minimum hardware requirements?

A. Memory.
B. Hard disk.
C. Processor.
D. Video adapter.

Answer: B

Question 7:
ITCertKeys.com has employed you as a desktop technician. The ITCertKeys.com network consists of a single Active Directory domain named ITCertKeys.com. The ITCertKeys.com network is divided into several departments of which the Marketing department is one. The Marketing department was assigned a client computer named ITCertKeys-WS625. ITCertKeys-WS625 is currently running Microsoft Windows XP Professional. All the applications that are used in the Marketing department are third- party applications which are used daily in the department.

You have received instructions from the CIO to upgrade ITCertKeys-WS625 to Microsoft Windows Vista. The CIO wants all the applications in used to be operational after the upgrade. You must comply with the CIO's request and thus need to determine whether the hardware and software on ITCertKeys-WS625 will support the upgrade and still leave all the applications operational.

What should you do?

A. You need to run the winnt32.exe /checkupgradeonly command.
B. You need to run the mbsacli.exe command.
C. You need to run the Microsoft Windows Vista Upgrade Advisor application.
D. You need to compare ITCertKeys-WS625 system's hardware against the Microsoft Windows Vista Hardware Compatibility List (HCL).

Answer: C

Question 8:
DRAG DROP
You work as the desktop support technician at ITCertKeys.com. The ITCertKeys.com network consists of a single Active Directory domain named ITCertKeys.com. ITCertKeys.com has a client computer named ITCertKeys-WS626. ITCertKeys-WS626 has a hard disk that has been partitioned in two equal parts of 50 Gigabytes (GB) each. Microsoft Windows XP Home has been installed in the primary partition. The second partition is yet to be formatted. You have been instructed ensure that ITCertKeys-WS626 has dual booting abilities. You need to accomplish this task with the least amount of administrative effort.

What should you do? (Choose the correct options in the column on the left and place them in the correct order of execution in the work area on the right.)
 

Answer:
 
Explanation: 
The correct method would be to first format the second partition with NTFS, then boot the computer with the Windows Vista DVD and then installing Windows Vista on the second partition. This order of procedure would result in the least administrative effort since one should first install the oldest version of the Windows operating system first, then install each newer version in order because every new Windows version preserves backward compatibility for starting earlier Windows versions.

Incorrect Answers:
Do not change the file system on the second partition: If one does not change the file system then one will not be able to install Windows Vista on the computer. You need to either convert the file system to NTFS or format the partition with NTFS to accommodate the installation of Windows Vista. Create two partitions in the extended partition: This would be superfluous since there are already two partitions and you would not require more partitioning. First install Windows Vista on the primary partition: This will not work since you need to install the older version of the Windows operating system first and then install the newer version. First install Windows XP Home on the second partition: This is not the correct method to dual booting the computer. You should begin with installing the Windows XP Home on the primary partition first.

Question 9.
DRAG DROP 
You work as the desktop support technician at ITCertKeys.com. The ITCertKeys.com network consists of a single Active Directory domain named ITCertKeys.com. There is currently only one workstation that has been installed with Microsoft Windows Vista Business Edition. This workstation is named ITCertKeys-WS622. You have received instructions from the ITCertKeys.com manager to install Microsoft Windows Vista Business Edition on all the new workstations that has just been purchased. These new workstations must have the same build of Microsoft Windows Vista Business Edition as that deployed on ITCertKeys-WS622. You want to complete your task with the least amount of administrative effort. To this end you need to create an image of ITCertKeys-WS622 to deploy to the new workstations. Thus you take the bootable Windows PE CD that includes all the required deployment tools.

What should you do next? (Choose the correct options in the column on the left and place them in the correct order of execution in the work area on the right.)
 
Answer:
 
Explanation: 
the correct plan of action would be as follows: 
1. Use Sysprep to seal the master. Sysprep prepares an installed OS to be created into a deployable image by removing some computer specific information such as the workstation's Security Identifier (SID), which must be unique.
2. Boot the master with the Windows PE CD. Windows PE is a bootable OS that has many tools that can be used for creating and deploying images. Tools such as ImageX and Diskpart are run from Windows PE.
3. Use ImageX on the master to create the image file. ImageX is the Windows PE tool that is used to capture (and apply) OS images. 
4. Boot the target with the Windows PE CD.
5. Use Diskpart to format the drive. Diskpart is a PE tool that is used to configure the hard drive on a PC.
6. Use ImageX to apply the image to the target.

Question 10.
You work as the desktop support technician at ITCertKeys.com. The ITCertKeys.com network consists of a single Active Directory domain named ITCertKeys.com. All the ITCertKeys.com workstations run Microsoft Windows 2000 Professional. You are responsible for the installation of operating systems on the ITCertKeys.com computers. You want to make use of the Microsoft Windows Vista DVD to perform a clean installation on the ITCertKeys.com workstations. To this end you place the DVD into the drive and start the first workstation only to find that it boots straight to Windows 2000 without starting the install of Microsoft Windows Vista. You have run checks on the BIOS of the workstations and to boot from DVD-ROM is not allowed, though you need to perform a clean install.

What should you do?

A. You should install new hard drives on these workstations.
B. The BIOS settings of these workstations should be changed to boot from the local hard drive.
C. You should update all the workstations' BIOS.
D. You should use the Windows Vista floppy boot disk.

Answer: C

Explanation: 
If you attempt to boot from the DVD ROM drive and it does not work, the first place to check is the computer BIOS. Alternatively, (though not mentioned as an option to choose from) you can also start the computer with a network boot floppy disk or PXE and connect to the installation files on the DVD or over the network.

Incorrect options:
A: You should not install a new hard drive. Installing a new hard drive will not solve this problem because the Windows Vista setup files on the DVD still needs to be accessed to allow for this install.
B: You should not change the BIOS settings to boot from the local hard drive. Changing the BIOS settings to boot from the local hard drive will only boot to the installed operating system.
D: You cannot use the Windows Vista Setup floppy boot disk. Windows Vista does not come with a Setup floppy boot disk.

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