Question 1.
An instructor has just finished the lesson on a topic that is essential to understanding the next topic of the course. Most of the learners are looking at the instructor with blank expressions. When the instructor asks questions to see if the learners understand the concept, most learners look away. 

Which of the following is the BEST next step for the instructor to take, given the learners' reactions?

A. Hand out a set of written questions designed to evaluate individual comprehension of the concept.
B. Give the learners a short study break to review any notes they might have taken during the presentation.
C. Continue with the next phase of the lesson and refer back periodically to the concept.
D. Review the main points of the concept and use examples that aid in stimulating discussion.

Answer: D

Explanation:

Question 2.
The trainer's goal is to get the most participation from learners regarding choices that must be made about the next step in training. The trainer realizes that there are several different ways to solve a particular problem and wants learners to agree on the best method. 

Which of the following methods is MOST appropriate for accomplishing this goal?

A. Lecture
B. Discussion
C. Hands-on activities
D. Independent reading

Answer: B

Explanation:

Question 3.
On the second day of a five-day class, it becomes apparent that the trainer will finish the materials by the middle of the fourth day. The client requires the students to attend a full five days of training on the topic. In order to meet the client's requirement, the trainer should:

A. extend the lunch break by 30 minutes each day and add an additional afternoon break to stretch the timeout
B. contact the client after class on the second day to inform them of the status and get approval for ending theclass early
C. prepare additional materials after the second day and submit them to the client for approval in  order to meetthe five-days-of-training requirement
D. inform the class of the estimated early finish and ask them for suggestions on how to fill in the remaining dayand a half of training time

Answer: C

Explanation:

Question 4.
Which of the following techniques is MOST likely to optimize group participation?

A. Calling on learners and asking each a question
B. Handing out sets of written questions
C. Asking aquestionof the group in general and waiting for a response
D. Making a statement and then asking whether the learners have any questions

Answer: C

Explanation:

Question 5.
For this question, decide whether the action makes it likely or unlikely that the trainer will achieve the goal. Select the BEST statement of the reason that the action is likely or unlikely to accomplish the goal.
GOAL: To respond in a manner helpful to the rest of the class to a learner who asks relevant questions but asks them frequently.
ACTION: Restate the question, if necessary, to clarify it and then direct the 
Question to the class.

A. LIKELY, because the strategy will engage the other learners in answering the questions and  will aid theirunderstanding
B. LIKELY, because the class will exert pressure on the learner to stop interrupting the lesson
C. UNLIKELY, because the instructor will be perceived as not knowing the answer
D. UNLIKELY, because adult learners prefer to be given direct responses

Answer: A

Explanation:

Question 6.
A trainer is teaching a course in which it appears that the learners differ greatly in what they expect from the course. 

Which of the following actions should the trainer take to ensure that instruction is effective for this class?

A. Deliver course material exactly as the trainer's manual specifies.
B. Poll the learners regarding what should be included and eliminated.
C. Have the learners with the highest expectations about the course modify their expectations to fit those of thegroup.
D. Adjust the course materials and agenda to meet the needs of the learners.

Answer: D

Explanation:

Question 7.
Learners complained on evaluation questionnaires that the instructor did not always possess sufficient expertise about course material. 

Which of the following audiences is MOST likely to need this information?

A. The company that pays to have its employees trained
B. The person who schedules trainers
C. The instructional designer
D. The other instructors who teach the same course

Answer: B

Explanation:

Question 8.
A trainer, who has completed a training class, determines that the materials were inadequate for students to meet the learning objectives. The training materials were created by the training center using technical journals and other vendor manuals. 

Which of the following actions should the trainer take?

A. Ask to meet with the curriculum developers to see if they want help developing materials for the next class.
B. Ask the training center to send supplementary materials to the students in the class.
C. Report the inadequacy and ask the training center staff to contact the curriculum developer to makecorrections.
D. Provide the curriculum developer with a specific list of corrections and changes to use for the   next course.

Answer: D

Explanation:

Question 9.
An experienced instructor has just completed an instructional assignment that the instructor judges to have been unsuccessful. The instructor believes that the difficulty experienced was due in part to the scheduling of the course, which conflicted with the work schedules of many of the learners.

Which of the following is the MOST appropriate thing for the instructor to do in this situation?

A. Inform the learners' supervisors that the planning for the course was inadequate.
B. Downplay the significance of learner comments since the course was not successful.
C. Report observations along with comments from the learners to the training manager.
D. Try to obtain the learners' work schedules to support the instructor's judgment about the cause of the problem.

Answer: C

Explanation:

Question 10.
To minimize bias in assessing learner attainment of course objectives, a trainer must do which of the following?

A. Measure each learner's progress from the individual's starting point.
B. Measure each learner from a choice of standards based on individual learning styles.
C. Measure all learners against the same pre-established standard.
D. Measure all learners by using evaluation techniques that are unobtrusive.

Answer: C

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