Question 1.
A Cisco Unity 5.0 system has generated over fifty subscriber account lockout issues in the last few days. 

How can a report be generated to explain these account lockouts?

A. Turn on Login Trace and then run the Failed Login Report.
B. Run the Failed Login Report.
C. Turn on Login Trace and then run the Subscriber Message Activity Report.
D. Run the Subscriber Message Activity Report.

Answer:  B

Question 2.
You are installing Cisco Unity 5.0 with Exchange Server 2000 for a customer. 

Which two operating system options are supported for this install? (Choose two.)

A. Windows Server 2003 Standard Edition
B. Windows Server 2003 R2 Enterprise
C. Windows Server 2003 R2 Standard Edition
D. Windows 2000 Server
E. Windows 2000 Advanced Server

Answer:  D, E

Question 3.
You have recently installed a 2700-user Cisco Unity system for a customer and configured it to work with their Avaya PBX. Your customer has been having trouble with the station quality of the Avaya PBX and had to change out station cards several times. They are now experiencing problems with inconsistent volume while the subscribers' greetings are playing. Your customer wants you to provide a solution that does not require all the subscribers to re-record their personal greetings. From the list below, please select the best solution.

A. Open Cisco Unity Tools Depot, browse to Advanced Settings, and run the Audio Management 
    Tool.
B. Open Cisco Unity Tools Depot, browse to Audio Management Tools, and run the Set Volume 
    Utility.
C. Open Cisco Unity Tools Depot, browse to Audio Management Tools, and run the Wav Gain 
    Utility.
D. Open Cisco Unity Tools Depot, browse to Volume Controls Tool Box, and run the Wav Gain 
    Utility.

Answer:  B

Question 4.
Your customer wants to use digital networking so all their subscribers on the Cisco Unity and Cisco Unity Connection systems can message each other. Is this supported?

A. Yes, as long as the total number of subscribers or users does not exceed 15,000.
B. No, Cisco Unity Connection can only use digital networking to other Cisco Unity Connection 
    servers.
C. Yes, if the total number of Cisco Unity and Cisco Unity Connection servers does not exceed 
    10.
D. No, Cisco Unity Connection uses VPIM to connect to Cisco Unity.

Answer:  D

Question 5.
You thought you had assigned the Text to Speech feature to certain users in a class of service, however after importing them using the Bulk Import Utility the feature is not working for any of them. 

What could be the cause?

A. You forgot to fill in the TTS_FEATURE field.
B. You selected the incorrect Exchange mailstore when importing the subscribers.
C. You selected the incorrect subscriber template when using the Bulk Import Utility.
D. You selected the incorrect class of service while using the Bulk Import Utility.

Answer:  C

Question 6.
Your client would like to be able to back up and restore the entire Cisco Unity server, including the operating system and SQL database in case of a catastrophic failure of the Cisco Unity server. 

Which Cisco Unity or third-party utility would you tell them to use?

A. software such as Symantec/Veritas Backup Exec
B. Cisco Unity Database Recovery Tool
C. Cisco Unity Disaster Recovery Backup and Restore Utilities with full backup options selected
D. Cisco Unified Communications Manager Backup and Restore Utilities

Answer:  A

Question 7.
When would you create a delivery location object in Cisco Unity?

A. When you have 20 Cisco Unity subscribers located at branch offices and want to give those 
    subscribers the ability to message subscribers at headquarters.
B. When you have two Cisco Unity servers installed in two different organizations and want 
    subscribers to only message subscribers within their Cisco Unity Dialing Domain.
C. When you have two Cisco Unity servers installed in two different organizations and want to 
    give subscribers the ability to message all subscribers.
D. When you have two Cisco Unity servers installed in the same organization and want to give 
    subscribers the ability to message all subscribers.

Answer:  C

Question 8.
A group of people need access to some but not all fields within the Cisco Unity System Administrator. 

A new subscriber template has been built. Using best practices, what is the next step?

A. Assign permissions for Cisco Unity server access through the mailstore and assign users 
    needing administrative access to the new template.
B. Change the class of service to the default administrator.
C. Create a new class of service and assign it to the template.
D. Add the administrators to a distribution list and assign access by adding it to the template.

Answer:  C

Question 9.
You convince your customer to purchase another Brooktrout card for their Cisco Unity Bridge server as messages from the Cisco Unity server to an Octel node take too long to be delivered. 

How do you determine if this corrected their problem?

A. Open the UOmni folder on the Cisco Unity Bridge server and watch the message flow
to the Octel node.
B. Use the Port Usage Analyzer Utility to track port utilization.
C. Check the Latency Report provided by the Bridge Traffic Analyzer.
D. Run the Bridge Analog Network and Node Analyzer to monitor the analog activity.

Answer:  C

Question 10.
Cisco Unity is integrated with Cisco Unified Communications Manager at a company. The customer reports that Message Waiting Indicators are intermittent on some extensions. You have opened up Integration Monitor to help resolve the issue but do not see any call information. 

Which statement is true?

A. You must initialize the IP integration feature through the Cisco Unity Telephone Integration 
    Manager.
B. You must use Call Viewer for IP integrations.
C. You will not see any call information unless Extension Specific Processing Utility is also 
    opened.
D. Transaction data logging needs to be activated.

Answer:  B

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