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Question 1.
A customer is upgrading to Communication Server 1000E Rls. 5.0. During their database configuration, they need to ensure that the Emergency Services for Client Mobility feature is supported, but they are uncertain whether their upgrade supports this application.
What prompt(s) should be enabled, and what configuration is needed to ensure this support?
A. ESA must be disabled. Emergency Response Location (ERL), Emergency Caller Location
(ECL) and internal Location Information Service (Package 336) must be programmed.
B. ESA Package 329 must be enabled and programmed, allowing the Emergency Response
Location (ERL) and Emergency Caller Location (ECL) and internal Location Information
Service (Package 336) to be used.
C. New System Type 4021 must be activated before the Emergency Response Location (ERL)
and Emergency Caller Location (ECL) appear in Web Station.
D. The addition of HA Package 410 must be activated before the Emergency Response Location
(ERL) and Emergency Caller Location (ECL) appear in Web Station.
Answer: B
Question 2.
A customer is upgrading to Communication Server 1000E Rls. 5.0 and installing new 1110E, 1120E and 1140E IP Phones. The customer also wants an Expansion Module for the IP Phone 1100 Series to be used with the 1110E IP telephones.
Which must occur to ensure a successful installation process?
A. Order the correct IP Phone 1100 Series telephones that support the Expansion Module for the
IP Phone 1100 Series.
B. Follow the testing parameters after installing the IP Phone 1110E connected to an Expansion
Module for the IP Phone 1100 Series.
C. Follow the installation procedure for installing the 1110E IP telephones and connecting the
Expansion Module for the IP Phone 1100 Series to the 1110E IP telephones.
D. Determine the proper power requirements since the IP Phone 1110E connection to the
Expansion Module for the IP Phone 1100 Series has a unique power requirement.
Answer: A
Question 3.
A customer has multiple Communication Server (CS) 1000Es. When calls are placed on hold, they want to provide the same music network-wide to their calls.
Which configuration is needed for this support?
A. Network Music is provided only to those calls that are transferred to the music source using
Release Link Trunk over H.323.
B. Music Trunks are installed only on the primary node, connecting to an analog TIE trunk using
H.323/SIP virtual trunks. Only calls placed on hold at the primary node will receive this specific
music source.
C. Network Time Protocol (NTP) which is used to synchronize local clocks across the network to
a single, accurate, third party NTP server, such as a radio clock.
D. Music Trunks are installed on the remote nodes and connected back-to-back with an analog
TIE trunk, which is auto-terminated to the primary DN of a Network Music Agent. When a
music trunk is seized, the call is connected to the Audio Server through an H.323/SIP virtual
trunk. A network music path is then established.
Answer: D
Question 4.
A customer is upgrading to a Communication Server 1000E Rls. 5.0 and wants to use a COTS with Signaling Server functionality to Rls. 4.5 since they are using the H.323 Gatekeeper. The customer does not want to deploy Enterprise Common Manager (ECM).
In this configuration, which COTS should be configured?
A. COTS Server running LINUX
B. COTS Server running VxWorks
C. COTS Server running LINUX with CS 1000 Management
D. COTS Server running LINUX with NRS Redirect Services
Answer: B
Question 5.
A customer has an installed network of two Communication Server 1000E systems. Their Main Numbers for their emergency response teams terminate into Site A and are answered by an Emergency operator. Answered calls are transferred to Site B where each team is located. They want to take advantage of the CLID enhancement which allows the users at Site B to see the originating partys information at the terminating set, even before the transfer is complete. They use Peer-to-Peer MCDN over IP trunks for the connections from site A to B. To allow this functionality, the DORG prompt must be set to yes for the outgoing route.
Where must this be set?
A. The DORG prompt in LD 86 Route Data Block.
B. The DORG prompt in LD 16 Route Data Block.
C. The DORG prompt in LD 14 Trunk Member Programming.
D. The DORG prompt in LD 17 configured as a system-wide resource.
Answer: A
Question 6.
A customer is upgrading from a Communication Server 1000S to Communication Server 1000E Rls. 5.0 and requires a High Availability configuration.
Which package must be in place for this to occur?
A. Package 329 for ESA
B. Package 410 for CP-PM Servers
C. Package 404 for GRPRIM for Primary System
D. Package 405 for GRSEC for Secondary System
Answer: B
Question 7.
A customer is upgrading from a Meridian Option 11C to a Communication Server (CS) 1000E Rls. 5.0 Standard Availability.
What happens to the Terminal Numbers (TNs) during the upgrade?
A. The Small System (Card-Unit) TNs are retained.
B. The TNs are automatically converted to the Large System format (Loop - Shelf - Card - Unit)
for all assigned TNs.
C. The TNs are manually changed to the Large System format (Loop - Shelf - Card - Unit) by
Reprogramming all devices assigned TNs.
D. The TNs for only the IP Phones are automatically converted to the Large System format (Loop
- Shelf - Card - Unit). All other devices assigned TN must be manually re-programmed.
Answer: B
Question 8.
A customer is upgrading from Meridian 1 Option 11C Rls. 24 to a Communication Server 1000E Rls. 5.0 Standard Availability with a single Media Gateway 1000E chassis and has decided to install a new CP-PM Call Server card.
Which step(s) are required to migrate a Small System database to the CP-PM?
A. Complete an inventory of the Small System using LD 117 and then migrate using LD 10 and
LD 11.
B. Backup the Small System database using LD 43 EDD and then archive the database using LD
143.
C. Configure MGCONF and MGTDS separately and map them to a specific CP-PM CS prior to
migration.
D. Use the issp command in LD 22 to determine MGC Loadware PEPS and then use the lwinst
command to activate the MGC Loadware patch.
Answer: B
Question 9.
A customer is upgrading to Communication Server (CS) 1000 Rls. 5.0 from a CS 1000E CP-PIV on Rls. 4.5. The customer is requesting the least-cost upgrade solution.
What should be proposed?
A. Upgrade Call Server hardware and software.
B. Upgrade software and upgrade SS memory to 1 GB.
C. Upgrade processors to new CP-PM CS and upgrade software.
D. Upgrade CP-PIV CS to CP-PM CS, SS memory to 1 GB, software and replace the SSC cards
with Media Gateway Controllers.
Answer: B
Question 10.
A customer has upgraded to Communication Server 1000E Rls. 5.0 and is using the Management Tool NRSM on Linux. In conducting a search for Routing Entries, the engineer is looking for a specific number range. The engineer wants to secure all entries from the entire service domain and identify specific end points where they terminate.
What is a more efficient procedure for searching for Routing Entries?
A. Enter the specific DN type + the entire scope searching.
B. Enter *56* (considered a wild card) + the entire scope searching.
C. Enter #56# (considered a wild card) + the entire scope searching.
D. Enter the specific service domain + the entire service domains to specific endpoints.
Answer: B
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Question 1.
An account manager is meeting with a customer who is interested in a Cisco IP Communications solution. The customer needs to support a variety of analog devices, voice mail, auto attendant, and 200 users.
Which solution should the account manager discuss with this customer?
A. a full Cisco CallManager solution
B. a full Cisco CallManager solution with Cisco Unity
C. Cisco CallManager Express
D. Cisco CallManager Express with Cisco Unity Express
Answer: D
Question 2.
One of your potential customers has concerns about choosing a Cisco IP Communications solution because, according to the competition, IP telephony solutions cost more than they are worth.
Which strategy would be most appropriate to defuse this concern?
A. Unlike traditional office environments where voice and data are separate, Cisco IP
Communications supports the idea of a converged network where the telephony and IP
components are integrated.
B. An IP-enabled PBX inevitably reaches a point called the golden phone, at which an addition
requires more than just a phone. In fact, it requires a card to support the phone, and possibly a
new shelf of a cabinet to house the card. These upgrades end up being very costly and offer
the customer no flexibility to implement nonproprietary solutions in the future.
C. With low operating and capital costs, a Cisco IP Communications deployment will pay for itself
in 18 months on average and will provide an average annual savings per user of US$334. The
drivers of the ROI are determined by the unique network circumstances of the customer, such
as the speed of migration, the remaining life on the PBX, and the extent of the data upgrade.
D. Cisco IP Communications solutions are based on tested and verified designs that ensure rapid
ROI. Cisco or its IP telephony specialized channel partners can also customize these solutions
to meet business demands and realize cost savings resulting from existing equipment or
applications.
Answer: C
Question 3.
Organizations that embrace Cisco IP Communications solutions are able to interoperate with existing TDM systems and applications, as well as support which two traditional telephony networking standards? (Choose two.)
A. QSIG
B. BGP
C. SIP
D. TDM
E. DPNSS
Answer: A, E
Question 4.
The IT manager from a prospective client organization explains that their network is overloaded. The network has been in use since 2002 with minimal upgrades, and is composed of several different devices from different vendors. E.mail is slow, the voice.mail system is outdated, and employee productivity and responsiveness are suffering.
Given this scenario, which business driver is most appropriate to sell a Cisco IP Communications solution?
A. reduce operating costs
B. increase revenue generation
C. facilitate future expansion
D. reduce the number of employees
Answer: A
Question 5.
You require an easy-to-use, web.enabled tool to demonstrate to a prospective customer the benefits of a converged network in terms of productivity enhancements and real estate savings.
Which tool should you use?
A. Cisco ROI analysis
B. Cisco CNIC
C. business case from the industry of the prospect
D. customized hurdle rate analysis
Answer: B
Question 6.
An account manager is meeting with a service provider that has installed Cisco CallManager Express at a large number of its subscriber sites. The customer wants to maintain and troubleshoot Cisco CallManager Express remotely.
Which Cisco CallManager Express feature makes this possible?
A. CiscoWorks VPN/Security Management Solution
B. Cisco Network Analysis Module
C. commanD.line interface
D. CiscoWorks IP Telephony Environment Monitor
Answer: C
Question 7.
Which two baseline discovery questions would be most appropriate to ask an IT manager? (Choose two.)
A. in how many locations do you have Cisco routers deployed?
B. Would installing Cisco IP Communications Express with other business systems reduce the
complexity of your IP infrastructure?
C. How many platforms do you intend to use for call processing and voice mail?
D. Do you anticipate growth in the number of employees over the next few years?
Answer: A, C
Question 8.
A potential customer has several global offices, including one in North America, two in France, and one in Germany. This prospect is investigating cost-effective voice mail and auto attendant, and has asked for your recommendation.
What application would best meet the needs of the customer?
A. Cisco Unity Express
B. Cisco Unity
C. customized XML applications
D. Cisco CallManager
Answer: A
Question 9.
How does a converged solution work?
A. Voice traffic is carried over a circuit-switched network, and data traffic is carried on an IP
network
B. Voice, video, and data are integrated onto a single IP network.
C. The network is comprised of proprietary timE.division multiplexing hardware and circuits.
D. The LAN is used for data traffic, and the WAN is used to integrate voice and video traffic
Answer: B
Question 10.
You work as the network administrator at Certpaper.com. Certpaper has several global offices, including one in Britain, two in North America, and three in Asia. The company needs to investigate cost-effective voice mail and auto attendant, and has asked for your recommendation.
What application would best meet the requirements of the company?
A. Cisco Unity Express
B. Customized XML applications
C. Cisco Unified Communications Manager
D. Cisco Unified CallConnector Mobility
Answer: A
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