|
Question 1.
When (if ever) does a purchaser have the right to resell nonconforming goods and deduct reasonable sales costs from proceeds? (Choose all that apply)
A. If the purchaser has paid for the goods and owns them
B. If the purchaser has rejected the goods, and the supplier has not responded in a reasonable
time
C. If the purchaser has accepted the goods and then found them in nonconformance
D. Never.
Answer: A, B
Question 2.
Which of the following is NOT a technique for increasing minority business participation?
A. negotiation
B. expediting supplier payment
C. establishing reasonable specifications
D. cooperative purchasing
Answer: D
Question 3.
Which of the following is the PRIMARY purpose of a trade association?
A. To advance the cause of the profession
B. To continually search for best practices in the industry
C. To lobby for the interests of the industries represented
D. To provide educational and research benefits to members
Answer: C
Question 4.
What is the MOST important thing a purchasing manager should do when meeting with outside organizations?
A. Make sure that all presentations are given in a professional manner
B. Avoid any impression of impropriety
C. Know as much about the audience as possible
D. Take meeting notes and reviewing them with the legal department
Answer: B
Question 5.
With which of the following does responsibility for resolving the cost aspects of a defective purchased product usually lie?
A. The manufacturing manager.
B. The financial manager.
C. The purchasing manager.
D. The accounting manager.
Answer: C
Question 6.
If a purchasing manager is represented by buying an organization in a meeting with a governmental body. The manager could possibly embark in the following:
A. explaining the organization's new MRP system
B. promoting the business to other participants
C. negotiating for the buying organization
D. discussing the advantages and disadvantages of various types of contractual arrangements
Answer: C
Question 7.
Which of the following procedures for dealing with businesses that have social or economical
disadvantages, if a purchasing manager considers: (Choose all that apply)
A. That the staff of such businesses may have had limited exposure to technical contract
language
B. That exceptions may be needed to accommodate faster payment of invoices from such
businesses
C. That goods or services of lower than usual quality may be accepted from such businesses
D. That such businesses may need information on the bidding process
Answer: A, C, D
Question 8.
Choose two of the following options that are usually amongst the functions of the material manager of? (Choose two)
A. Stores and receiving
B. Quality control
C. Traffic management
D. Accounts payable
Answer: A, C
Question 9.
With regard to decision-making capability of cross-functional sourcing teams which of the following is TRUE?
A. Better decisions than individuals.
B. Quick decisions than individuals.
C. Requiring the input of suppliers.
D. Poor substitute for individual decisions.
Answer: A
Question 10.
Which software type is BEST applicable when using in the analysis of a competitive bid?
A. Application
B. Interface
C. Scientific
D. Operating system
Answer: A
Question 11.
You work as a buyer at Company.com. A piece of capital equipment is designed and specified so as to force the purchasing department into a sole supplier situation. You still want to affect the procurement process.
Which of the following support items from the sole supplier would you negotiate?
(Choose all that apply)
A. Technical documentation, including data sheets, performance specs, maintenance and
operating manuals, supplier-furnished training programs, and full supplier documentation
B. The initial provisioning of high-risk spare parts for start-up and a one-year period thereafter
C. A promise to maintain equipment on an annual basis by the manufacturer or its authorized
service agent
D. A determination of whether equipment or services are taxable or tax-exempt
Answer: A, B, C
Question 12.
Which of the following phrases are used to refer to the receipt of a functional acknowledgment after sending a purchase order via EDI?
A. transmission received
B. accepted purchase order
C. valid contract exists
D. goods have been shipped
Answer: A
Question 13.
With which of the following would purchasing management be MOST concerned in day-to-day operational control in a manufacturing firm?
A. labor utilization variance
B. materials utilization variance
C. labor cost variance
D. materials cost variance
Answer: D
Question 14.
Which of the following tools are MOST important for achieving continuous improvements in an organization's integration with its supplier?
A. Quality inspection at the plant
B. Involvement in product design
C. Suppliers input in forms design
D. Joint examination of costs structure
Answer: B
Question 15.
Which of the following terms is NOT associated with the Internet?
A. Browsers
B. Home pages
C. Web sites
D. Time sharing
Answer: D
Question 16.
Which statement about setting negotiating objectives is FALSE?
A. It should be defined with sufficient specificity to permit measurements.
B. It should be established for each issue or condition to be negotiated.
C. They should establish a supplier's strengths and avoid reference to its weaknesses.
D. It should be based on databases derived from cooperative efforts of purchasing, production,
and engineering.
Answer: C
Question 17.
If a supplier's level of quality was unsatisfactory on past orders and the level of quality on current orders is critical, which of the following options would be the BEST way to handle the situation?
A. Timely inspection by the buyer's company at the supplier's plant
B. Requiring the supplier to supply extra products to cover rejects
C. Require 100% inspection before the products leave the warehouse of the order by the buyer's
company's quality control department
D. Label "Quality of Material is Critical" on the purchase order
Answer: A
Question 18.
If a manufacturer establishes all the population needed for a round-bar machining process being 5.76 centimeters, with a standard deviation of 15. The acceptable quality limits are estimated at about 3 standard deviations. On day one, the sample means are taken by the operator, 5.80, 5.46, and 6.20 centimeters. These means indicate if the process is
A. controlled
B. reckless
C. statistically perfect
D. leaning towards the lower side of the mean
Answer: A
Question 19.
Which of the following factors are causing growth in complexity of much procurements leading to an increased trend towards:
A. suppliers partnering
B. cross-functional teams
C. risk factor management
D. strategic supplier alliances
Answer: B
Question 20.
Which of the following options are key actions that senior management should take into account when establishing a purchasing department?
A. Select a purchasing system
B. Develop list of suppliers
C. Hire qualified buyers
D. Establish a policies authorizing purchasing authority
Answer: D
|
Question 1.
Which statement about Cisco Unified Communications Manager Express and Cisco Unified Communications Manager is correct?
A. Cisco Unified Communications Manager is router-based and scales up to 24000 users.
B. Cisco Unified Communications Manager is server-based and Cisco Unified Communications
Manager Express scales up to 300 users.
C. Cisco Unified Communications Manager Express is router-based and Cisco Unified
Communications Manager scales up to 240 users.
D. Cisco Unified Communications Manager is server-based and scales up to 24000 users.
E. Cisco Unified Communications Manager Express is router-based and Cisco Unified
Communications Manager scales up to 30000 users.
Answer: E
Question 2.
A company's mission is to support its customers' technical needs. Its consultants work from home or on site. They must often work in teams to exchange information about new products and implementations. Choose the Cisco Unified Communications tool, features, and functions that will best support this company's goal.
A. Collaboration, bringing together voice, video, and web conferencing
B. Contact Center solutions, delivering intelligent contact routing, desktop and telephony
integration, and multichannel contact management
C. Unified Messaging, delivering every voice, email, and fax message into a single inbox
D. Presence, providing information about consultants, such as availability and busy status
Answer: A
Question 3.
An operations manager compares the cost of upgrading their current system to the cost of implementing a fully-featured Cisco Unified Communications system. She objects that the upgrade may not be justifiable.
Which two responses would most likely best answer to this objection? (Choose two.)
A. Seamlessly integrating your current PBX infrastructure with a full IP solution is the best way to
Stay ahead of the competition.
B. A Unified Communications solution will reduce more toll charges than an IP-enabled PBX.
C. The scalability of Cisco Unified Communications solutions will enable you to stay a step ahead
of the competition.
D. Simply enabling the current system may not accomplish these business objectives.
E. Accommodating unplanned growth and customer-driven changes can best be addressed with
a distributed PBX solution.
Answer: C, D
Question 4.
What are two features of Cisco Unity Express? (Choose two.)
A. support for 12 languages
B. full-featured voice mail
C. IBM Lotus Domino or Microsoft Exchange message store
D. scalable performance
E. deployment flexibility
Answer: D, E
Question 5.
A large chemical company with a limited capital expenditure budget is considering a much-needed investment in a converged IP network but is having trouble justifying the initial costs to management.
Which solution would you recommend?
A. purchase
B. lease
C. Cisco Unity Unified Messaging
D. IP-enabled PBX
Answer: B
Question 6.
A potential customer requests a reliable, cost-effective method of monitoring and evaluating the quality of voice in Cisco Unified Communications solutions. This customer needs a tool which continuously monitors active calls supported by the Cisco Unified Communications system and provides near-realtime notification when the voice quality of a call, represented as end-user experience expressed by a Mean Opinion Score, fails to meet a user-defined quality threshold.
Which of the following tools should an account manager propose?
A. Cisco netManager Unified Communications
B. Cisco Network Analysis Module
C. Cisco Voice Provisioning Tool
D. Cisco Smart Care Services
E. Cisco Unified Service Monitor, which includes Cisco 1040 sensors
Answer: E
Question 7.
Read the customer objection and select the two best answers. (Choose two.) Telecommunications manager: Everyone knows that Cisco is good at data, but you simply do not have voice experience. None of your account managers, systems engineers, or professional service people truly understands the voice environment.
A. I understand your concern, especially because we are so well known for data. In addition to
our data experience, we are also very familiar with the voice environment. In fact, we helped
invent voice technology.
B. I am glad you brought that up! It is true that at one time, we were focused more on data than
on voice. Today, however, Cisco has a large percentage of employees with voice experience.
C. Thank you for mentioning that point. Because our focus is on QoS, which is currently not
supported by the Internet, people often believe that Cisco has no voice experience.
D. That is a valid concern, and I would like to address it. While it is true that we are strong in the
data arena, we are also actively and aggressively investing in staff voice skills, and also
recruiting the finest voice professionals in the market. The strength of our voice team has
brought us a great deal of respect in the marketplace.
Answer: B, D
Question 8.
Based on the scenario below, what is the primary need of the finance manager? Account Manager: Have you considered the potential TCO savings that you can achieve with a Unified Communications upgrade?
Finance manager: To some degree, yes, but it sounds like a big investment, not only in terms of technology, but even more so in terms of staff and maintenance.
A. reduce operational costs
B. automate financial reports
C. increase revenue
D. increase the flexibility of revenue projections
Answer: A
Question 9.
A Cisco customer has a management team, each member of which has a number of needs. Operations manager:
Improve order processes
Improve the ability to make accurate forecasts
Finance manager:
Reduce the TCO of the existing IP communications infrastructure
IT manager:
Improve network reliability
Streamline the delivery of end-user support
Which business need would be the primary Cisco Unified Communications solution sales driver?
A. reduce the number of employees
B. reduce operating costs
C. increase revenue generation
D. facilitate future expansion
Answer: B
Question 10.
Which of the following features could not be implemented with Cisco Unified Communications Manager Express?
A. XML applications
B. Auto-attendant capabilities
C. Integrated messaging
D. Cisco Unified Presence
Answer: D
Question 11.
A converged network uses packet-switching instead of TDM.
What is the main advantage of this transmission technology?
A. Packet-switched networks are inherently designed for VoIP integration.
B. Packet-switched networks converge faster in case of network failures.
C. Packet-switching provides better quality of service than time-division-multiplexing.
D. Packet-switched networks require lower bandwidth without a dedicated network connection.
Answer: D
Copyright © 2004 CertsBraindumps.com Inc. All rights reserved.