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Question 1. Scenario: An enterprise deployed a Presentation Server farm which includes five servers. These servers were built manually using a documented process. They are planning to expand the environment by one to two servers per quarter and seek guidance from you regarding how they should facilitate the server build process. What should you recommend? A. They should create a base server build based on the operating system, Citrix Presentation Server, and all applications using a scripting or cloning tool. B. They should create the base server build based on the operating system and Citrix Presentation Server using a scripting or cloning tool. All applications should be deployed using Installation Manager. C. They should create a base server build based on the operating system using a scripting or cloning tool. Citrix Presentation Server and all applications should be deployed using Installation Manager. D. They should continue to use the manual process as it is suitable for the provided projections. Answer: B Question 2. Scenario: ITCertKeys.com asked you to assess their Presentation Server 4.0 environment paying specific attention to their network configuration because some users have reported that their applications usually freeze and then disconnect. This is most commonly reported by users accessing over WinCE/PocketPC-based wireless WAN connections using the WinCE/Pocket PC Client, which do not require printing or the use of any other virtual channels. In reviewing their environment, you see that no customizations other than the Citrix License Server location have been made to the farm properties. By means of Citrix policies, all virtual channels have been disabled for this user group. What additional recommendation should you make? A. The Presentation Server Client for Java should be used instead of the WinCE/Pocket PC Client. B. Workspace control should be enabled. C. Session reliability timeout should be extended. D. Speed Screen Browser Acceleration should be enabled so that it is automatically used if less bandwidth is available. Answer: C Question 3. Scenario: A manufacturing company has deployed Citrix Presentation Server for its ERP application at its manufacturing facilities in Cleveland and Pittsburgh. At each of these two locations, three Citrix Presentation Servers have been deployed because this is where the majority of the users are located. At the Headquarters site, eight Citrix Presentation Servers have been deployed, along with the back-end databases for the ERP application. Users have been complaining that the ERP application response time is intermittently slow throughout the day. Upon reviewing the WAN link statistics, it appears that the WAN links between the headquarters location and each of the manufacturing facilities are only used at a rate of approximately 50% throughout the day. Usage typically jumps to 70-80% during the first business hour based on users accessing work orders and placing supply orders. Based on this information, what should you recommend to this manufacturing company? A. Replicated copies of the back-end databases should be placed at the two manufacturing facilities. B. A centralized data center geographically equidistant from headquarters, Cleveland and Pittsburgh should be created to house all of the databases and Citrix Presentation Servers. C. Additional bandwidth should be leased or Quality of Service should be implemented. D. All of the Citrix Presentation Servers should be moved to the headquarters location. Answer: D Question 4. Scenario: A production company engages your services to assess their Presentation Server environment. They are currently using Active Directory based on Windows 2000 and have plans to migrate to Windows 2003 within the next few months. They ask you to outline the items they should consider related to Citrix Presentation Server. Which further information about Citrix Presentation Server can you offer ITCertKeys.com at this phase? A. Active Directory based on Windows 2003 provides for Terminal Services-related group policy objects (GPOs). B. The Group Policy Management Console in Windows 2003 cannot be used to create group policies in a Citrix Presentation Server environment. C. Active Directory based on Windows 2003 eliminates the need to use Citrix policies. D. The organizational unit structure that was deployed under Windows 2000 cannot be upgraded to Windows 2003. Answer: A Question 5. Scenario: You have been asked to assess the Presentation Server environment at a corporation. As you learn more about the corporation, you find that inconsistencies abound within the environment, and as a result has led to user frustration and dissatisfaction. When questioning the administrator of the Presentation Server about the requirements for implementing changes, he states that he merely informs the other administrators verbally or by e-mail about major changes, such as a new application or server. Minor changes, such as configuration modifications, are commonly made as necessary. Which two recommendations would you make regarding the change control process? (Choose two.) A. Administrators should be allowed to make changes only after informing the other administrators. B. Administrators should be allowed to make changes only after having tested the change thoroughly. C. Administrators should be allowed to make changes only when following a fully documented process. D. Only two administrators should be allowed to make changes. Answer: B, C Question 6. Scenario: ITCertKeys.com engaged your team to assess their Presentation Server environment. Users in the remote offices are experiencing slow Presentation Server sessions at certain times during the day; however, users in the headquarters office do not experience slow sessions. In reviewing their environment, you have learned that printing policies are configured for all users as listed: All printers are auto created Only the universal printer driver is used. No printer bandwidth policies are invoked. No session printing policies are configured. User devices are running on Win32, WinCE/Pocket PC, and Macintosh devices, all of which use the most recent and appropriate Presentation Server Client. Which two risks can you associate with the printing environment? (Choose two.) A. Network printing is configured. B. The universal printer driver is used if the native driver is unavailable for all users. C. Auto-creating all printers could be taking additional time. D. Not limiting printer bandwidth is having an adverse impact on all users. E. Not all clients can take advantage of the latest universal printer driver. F. No printer bandwidth policies are invoked. Answer: E, F Question 7. Scenario: A resort company has asked you to assess their Citrix Access Suite environment. Because they have salespeople who regularly travel to expositions and other events, they must provide external access to their reservation booking application. Based on your assessment of the current environment, you learn that: Presentation Servers are located behind the internal firewall. The Access Gateway device and Web Interface server are located in the DMZ (Demilitarized Zone). Windows 2000 Active Directory authentication is required for connections that use Access Gateway Which two recommendations should you make to ITCertKeys.com to improve the security of their Access Suite deployment? (Choose two.) A. Two-factor authentication should be deployed. B. The server hosting the Citrix XML Service should be co-located with the Web Interface server in the DMZ. C. Upgrading to Windows 2003 Active Directory will provide improved logon security. D. The Web Interface servers should be moved behind the internal firewall. Answer: A, D Question 8. Scenario: A corporation has engaged your team to assess their Presentation Server environment. You have reviewed their current configuration and learned that: Terminal Services mandatory profiles have been configured for all users. Folder redirection of all available folders has been configured for all users who complained about application settings being persistent. The Presentation Servers are all in a child OU by themselves. The Remote Desktop Users group has been modified to include guest users. Based on this information, which two options identify the strengths and/or risks of this environment? (Choose two.) A. Risk: Folder redirection is not deployed consistently. Folder redirection should be deployed proactively so that users are not required to make requests. B. Strength: Mandatory profiles are configured for all users. The corporation should continue this practice. C. Risk: Mandatory profiles are not adequately addressing user requirements. The corporation should investigate the use of local profiles. D. Strength: Guest users can access the Presentation Servers. This enables contractors and other non-employees to access the environment. E. Risk: The Presentation Servers are located in a child OU. This means that loopback cannot be applied to these servers. Answer: A, B Question 9. Scenario: An environmental company engaged your team to assess their application deployment strategy. Based on your discussions and observations, you learned that: Users access applications on the Presentation Server through a published desktop The published desktop is locked down extensively by means of group policy objects (GPOs) Multiple versions of the same application are required for use by different users When preparing your findings and recommendations to ITCertKeys.com, which statement should you make? A. Your company should continue to offer applications to users through published desktops because Active Directory GPOs address all of the necessary security and control requirements. B. Your company should offer applications to users as published applications because user access to applications can be controlled more granularly. C. Your company should offer applications to users as published applications even though isolated applications can be used with published desktops. D. Your company should continue to offer applications to users through published desktops because they are easy to use. Answer: B Question 10. Scenario: ITCertKeys.com asked you to assess their Presentation Server environment. When you met with the Active Directory Administrator, you learned that the Presentation Servers are housed in the default computer OU (Organizational Unit). Which recommendation should you make to the Active Directory Administrator? A. Leaving the Presentation Servers in the Computers OU is an acceptable practice as long as no domain GPOs would have a negative impact. B. The Presentation Servers should be moved into an OU with all other Terminal Servers. C. Leaving the Presentation Servers in the Computers OU is an acceptable practice because GPOs (Group Policy Objects) cannot be applied to this container. D. The Presentation Servers should be moved into their own OU and GPOs, such as Terminal Services-related configurations, should be applied. Answer: D Question 11. Scenario: A corporation has deployed Citrix Presentation Server 4.0 and has asked your team to assess their printing environment. Citrix Presentation Server is currently configured to import print servers and the automatic assignment of printers to users based on the physical location. Each floor has three printers, and a specific IP range is used by DHCP for each floor. To date, this has worked well. However, the IT Team will be piloting a wireless LAN solution for the Engineering group, which spans two floors of the building. The Engineering users move around considerably within this area. The Citrix Administrator plans to invoke a Citrix policy that assigns all of the printers on those two floors to the IP range of the wireless LAN device and has asked you to comment on this proposed solution. Which statement represents the correct response? A. This solution addresses the requirements adequately. B. A better solution would be to apply the policy based on the Engineering group. C. A better solution would be to enable printer auto-creation for all users. D. A better solution would be to apply two policies based on the floor where the Engineering users customarily work and map the three printers to that floor. Answer: A
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Question 1. IBM Systems Agenda is built on which three pillars? A. Collaboration, Virtualization, and Ecosystem B. Openness, On-Demand, and Innovation C. Innovation, Collaboration, and On-Demand D. Collaborative Innovation, Openness, and Virtualization Answer: D Question 2. A customer has an existing HS21 blade server with 1GB of memory and wants to upgrade to 8GB of memory. What must the customer do to achieve this? A. Add a storage and I/O expansion blade. B. Add 7 additional 1GB memory DIMMs. C. Add 3 additional 2GB memory DIMMs. D. Remove the base memory. Answer: D Question 3. A retail customer requires a tower server with 600 GB of internal disk storage at the lowest possible price point. Which of the following servers should the System x Sales Specialist recommend? A. IBM System x3400 B. IBM System x3650 C. IBM System x3200 D. IBM System x3250 Answer: C Question 4. A customer has purchased an IBM Blade Center H chassis and needs the following servers: 2x HS21 blade servers each with 8GB memory and 2 drives 2x HS21 blade servers each with 18GB memory and 2 drives 2x LS21 blade servers each with 2GB memory and 3 drives How many total server bays will be required for this configuration? A. 6 B. 10 C. 5 D. 8 Answer: B Question 5. A customer plans to deploy a disaster recovery site and requires a complete mirror of their production and test environments. They have an excellent relationship with the business partner who helped them with their initial deployment. Which of the following will help ensure a successful implementation? A. IBM Global Services B. IBM Global Financing C. IBM installation and technical support services D. IBM Solutions Assurance Review Answer: D Question 6. Why do customers look at IBM Blade technology for their infrastructure? (Select 3 items.) A. Infrastructure simplification B. Consolidate iSeries servers C. Reduced cooling and power costs D. Extreme availability E. Requirement for scale up servers F. Takes up as much room as racks Answer: A, C, D Question 7. Which of the following situations would suggest to a System x Sales Specialist that the customer could benefit from an iSCSI solution? A. The customer wants to implement a disaster recovery plan that will distribute storage to multiple locations. B. The customer is very cost-conscious and is looking for a centralized storage solution to support a number of small servers. C. The customer is a large telecommunications firm and is looking to centralize storage for all their System x, System p, and mainframe servers. D. The customer is looking for a fiber SAN solution to increase reliability and performance. Answer: B Question 8. A customer is moving 64-bit applications from UNIX to Linux. They need a scale-up solution that has a track record for reliability and performance. Which of the following IBM solutions is best to lead with in this situation? A. IBM System x3950 B. IBM System x3200 C. IBM BladeCenter D. IBM System x3455 Answer: A Question 9. Which servers should be proposed for a cost conscious SMB client (200 employees) who is planning an SAP Business One implementation? A. x3650 B. x3950 C. x3850 D. x3200 Answer: A Question 10. Which of the following customer problems is a compelling reason to consider Remote Deployment Manager (RDM)? A. Applications are not well-integrated and frequently cause the server to fail. B. The customer lacks qualified IT staff to install servers and clients at many of their office locations. C. The customer is experiencing poor server utilization across locations. D. The customer has updates or new applications that need to be distributed to various off-site locations. Answer: B
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